Science IT Service Catalog

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Support and Systems Services:

  • Microsoft Windows Desktop setup & support
  • Application installations & support
  • Computer Error support
  • Printing support
  • General How-To Support
  • Desktop Replacement
  • Desktop Relocation
  • Windows File Server Support
  • Group Authentication and Access 
  • Level 1 & 2 Phone support via helpline

Linux/ Unix / MAC Administration Support:

  • Support for your Linux/Unix systems (RH, Ubuntu, ...)
  • Linux, Solaris, and BSD server and desktop installation and administration
  • OS X server and desktop and iOS device installation and administration
  • Linux and OS X laptop installation and configuration
  • Unix backups and account management
  • System monitoring and notifications
  • Custom software builds and infrastructure to support instruction and research

Web / Database Administration Support:

  • Departmental websites support and maintenance
  • Custom website configuration and setup for Faculty or Lab Groups
  • Custom web application/database development
  • Custom web application support

Other services offered by Science IT:

  • Networking Support
  • Technology Purchasing Assistance 
    • Quotes
    • Consultation
    • Approved Vendor Liasion
  • ITaP (Central IT Services)
    • Liasion for any ITaP services
  • Support & Backup for Academic Site Specialists

 

Purdue University College of Science, 150 N. University St, West Lafayette, IN 47907 • Phone: (765) 494-1729, Fax: (765) 494-1736

Student Advising Office: (765) 494-1771, Fax: (765) 496-3015 • Science IT, (765) 494-4488

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